Microsoft Dynamics CRM

Professional CRM Services

  • Flexible and Customizable Solution
  • Increases Business Opportunities
  • Improves Business Management
  • Simplifies Development

Services Provided

  • Microsoft Dynamics Consulting
  • Installation & Implementation
  • Customization & Enhancement
  • Product Upgrade / Cross Migration
  • Integration
  • Support & Maintenance

In today’s world, quick and focused sales and customer satisfaction are the two important key factors in success of an enterprise.

Microsoft Dynamics CRM supports a successful Customer Relationship Management (CRM) strategy through a set of robust modules organized by functional area: sales, marketing, and service. The application is designed to help your organization acquire and retain customers and reduce the time spent on administrative tasks.


  • A clearer view of customers and more informed marketing investments.
  • Get more leads and close more business.
  • Provide more value to customers.
  • Converts leads to opportunities and tracks them throughout the sales cycle
  • Send out e-mail blasts to targeted lists and track response.
  • Analytical tools provide salespeople with qualified leads and opportunities.

At JIVA, we offer CRM solutions that enable you to perform and automate many common business tasks, including:

  • Opportunity Management
  • Sales process Management
  • Pipeline Optimization
  • Quote Generation
  • Order Management
  • Sales Force Management
  • Sales literature
  • Direct e-mail
  • Security Features
  • Outlook Integration
  • Workflow
  • Quick Campaign Wizard
  • Customize CRM
  • Flexible reporting
  • Enable Excel to Analyze
  • Personalize Word Document