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Annual Maintenance Support Services

JIVA InfoTech provides round the clock annual maintenance support services to customers across the globe keeping businesses running seamlessly. From identifying your IT needs to executing our support solution, to constantly monitoring and enhancing the system, we have it all covered. Our expert and skilled consultants help you evaluate your system and troubleshoot the issues profoundly. We give you easy access to our support services representative so that your questions are answered and technical issues are resolved speedily and flawlessly.

Our annual maintenance support services include:

  • Customers have the liberty of reaching out to us anytime for solving technical issues and if there the maintenance is not up to the mark.
  • Our expert consultants have ample years of experience in resolving ERP and CRM system issues. They are seasoned as they have face unique technical issues while working for multiple companies having unique business requirements.
  • If you need an additional feature, application upgrade, customization or an extension of service, our support team will do it for in no time without interfering in your day-to-day activities.
  • With the help of latest security patches and service packs we fix bugs in your programs, address security issues to keep your ERP system secure and running.
  • Reduced revenue and bad customer experiences are a result of application or service downtime. We carry out regular application health checks and effective monitoring for detecting issues before they turn into full-fledged power outages and impact your business.