Interactive Voice Response Solutions

Transportation

Feedback has been working closely in this vertical market and has developed specialized solutions for a variety of applications.

These include the following:

Railways

Automated Interactive Voice Response System for
- Arrival Departure Enquiry
- Reservation Status Enquiry

Automated PC based Auto Announcement System

Airways

PC based Digital Announcement System

Bus Transport

- Automated Punctuality Monitoring System (PMS)
- Electronic Public Information Center (EPICPLUS)

Interactive Voice Response - IVR helps to smoothen the complex operations in the transportation industry. Increases efficiency of the operators as the same time helps commuters get better services.