Interactive Voice Response Solutions

Telecommunication Industry

Feedback has developed several solutions based on the state of the art Interactive Voice

Response System for the Telecommunications Industry. These feature not only information retrieval over the telephone, but also include automation of existing services.

The main applications are

Integrated Fault Handling System
(198 Service)

Automated Payment Reminder System
Outward Auto Dialing

Automated Changed Number Announcement System (195 service)

Automated Exchange Interaction and Outward Subscriber Dial Out (165 Service)