Interactive Voice Response Solutions

Real Estate

AUTOMATED CALL CENTERS FOR PROPERTY DATABASE QUERY PROCESSING

Property websites are increasingly becoming popular. Allowing use of telephonic access to the customer could further augment the access of such databases. The telephonic queries need to be handled in a prompt and efficient manner in order to provide quality customer service. Automated Call Center Solutions from Feedback is an essential tool to achieve this very objective.

Automated Call Center Features

Efficient and immediate response to customer calls

Provides brief and precise information

Browses through back end database to obtain requested information

Provides advance information about services to potential customers

Acquires details about customers like tel.no., fax etc.

Round the clock service

Attends to customer in the language of his choice

Reduces human intervention to the minimum

Can connect to an executive in case required