Church Embraces Technology

Posted May 7, 2010, under Insights, Technology
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Our client happens to be one of the most popular churches in Sunnyvale, CA, has more than 1,000 members. Like many houses of worship, our client wanted to embrace technology to better engage its members in the church community and to help spread its message.

With increasing popularity of the church and ever-increasing members the church is being renovated.
Before renovation they were using one projector at the front of its worship center and one at the rear, with digital switching performed manually. For the renovation, they added two more projectors and monitors at the front of the worship center, and replaced the projector in the back. Digital signage displays were added in the lobby and in the church’s Mission Café coffee shop.

Our client wanted to make use of the technology and avoid the manual process of operating the major electronic appliances, like projectors, cameras, monitors and digital signage.

JIVA suggested AV control software which can help them in video switching between multiple projectors, cameras, monitors and feeds for digital signage. We developed the software with graphic control pages to help the AV integrators. Loaded with complete graphics tools and effective functions programming the application is easy and intuitive to use. JIVA developed standard web files that can be launched from any web browser. This means that integrators can actually show live demos of touch panel interfaces on a laptop or PC, and the client can now experience the interactivity of the system before it is installed.

This application can be used for other sales and engineering departments. The application provides a comfortable, tactile, and graphical user experience. The application was designed in such a way that it supports wide range of OS compatibility for truly platform-independent functionality, and its server-side operation means that no dedicated server is required and no special applications need to be installed on the PC to access the AV control system.

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Initiatives for Effective Internal Communications

Posted April 19, 2010, under Insights
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JIVA InfoTech, Inc. has introduced new initiatives called “Formal Employee Amassing” and “Developers Apportioning” activities as part of the effective Internal Communication which takes place every month within the organization.

As part of the “Formal Employee Amassing” , every month few employees are given an opportunity to present on their chosen topic, may be anything like viz…Technology, process, current affairs, roll model etc… which creates increasing the knowledge, improvising the cohesiveness, providing an opportunity for experience sharing and Improvises the communication & presentation skills.

As part of the “Developers Apportioning” all the developers team gather once in a month and to give presentation on technology related topics , their challenges & success stories, which leads to applied science in the environment of technology and engineering.

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Hospital Internal Communication – Intranet Solution SharePoint

Posted April 16, 2010, under Case Studies, SharePoint, Technology
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Business Challenge

Our client happens to be one of the best cardiac hospitals in US. They have a chain of 25 hospitals spread across US. This group of hospitals has about 600 employees and has an additional 350 contract employees.

Our client was using an outdated HTML based intranet service to communicate and find information including phone directories, clinical forms and handbooks on policies and procedures. They wanted to have a new intranet solution as the older intranet was difficult and time-consuming to use. In old intranet application, the users required to scroll through all posted messages to find the information they were looking for. In addition, the outdated information had to be deleted manually.

JIVA’s Solution

We proposed the new intranet on Microsoft Office SharePoint Server 2007, to help the users to have a consistent, organized way to communicate and interact with content, processes and data.

We used Microsoft Office SharePoint Server 2007 to create an intranet for our client which gives its team members access to diverse kinds of information they need, all from a single location. Our solution helped in offering a streamlined user experience, enhanced employee relations by providing information important to them and helped to increase the security of information residing on the portal. Additionally, the new intranet extends content management to individual hospital department, allowing them to easily share information about themselves and their work.

Business Result

We created a document library that allows the hospital’s Chief Operating Officer to communicate to team members by creating messages and posting them in the library, and thereby improving the team member relations. In addition, Microsoft Office SharePoint Server 2007 has provided team members with an efficient, easy way to conduct surveys, which can also improve team member morale.

With the tools in Microsoft Office SharePoint Server 2007, the client can now create customized security levels to determine which users can do with the content on it. Different content on the same site can even have different permissions.

The Enterprise Content Management features in Microsoft Office SharePoint Server 2007 have made it possible for the client to expand content management to individual departments within the hospital. Because the new intranet solution is easy to use, it has grown to be an important part of the business process and successfully transformed information into impact.

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Build Profitable Customer Relationships with Microsoft Dynamics CRM

Posted April 15, 2010, under Case Studies, Technology
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Business Challenge

Our client successfully operates magazines, trade shows and online services for the various markets it serves for over five decades now. The Company continues to expand “organically” each year capitalizing on its strong financial footing (Debt free), its lack of shareholder pressure (A Family business) and its willingness to invest by launching. Over a dozen new publications and services have been launched within the past few years with several more in the planning stage.

One of the latest in technological revolution is a modern customer relationship management (CRM) system that would make it easier to manage customers, inventory, and sales leads. Understanding its customers might not deploy such a solution on their own, our client wanted to offer its customers a CRM solution as a hosted service.

JIVA’s Solution

We proposed Microsoft Dynamics CRM, a customer relationship management solution that provides the tools and capabilities needed to create and easily maintain a clear picture of customers, from first contact through to purchase and post-sales. With our previous projects experience we suggested Microsoft Dynamics CRM as it delivers a fast, flexible, and affordable solution that drives consistent, measurable improvements in every business process, enabling closer relationships with customers and helping to achieve new levels of profitability.

Business Result

Using either Microsoft Office Outlook or Microsoft Internet Explorer, the client’s customers can access all the key CRM functions enabled by Microsoft Dynamics CRM—including customer and lead tracking, inventory control, and more. Moreover, as part of its Dealer Services offering, our client has integrated Microsoft Dynamics CRM into its own advertising and publishing system—so its customers can easily enter pictures and information about their new launch products in inventory and instantly upload that information to the client’s publishing system, where it is pushed into their respective magazines, websites and/or other publications. The CRM application integrates with their publishing system, making it easy to promote equipment through their paper and electronic publications. And it delivers these benefits without demanding additional local computing or support resources. All these benefits translate into greater customer satisfaction and retention.

Lessons Learnt

We have customized certain areas of Microsoft Dynamics CRM to accommodate industry-specific requirements. Dealers can access Microsoft Dynamics CRM using either Microsoft Internet Explorer or the Microsoft Dynamics client for. Any user using Microsoft Office Outlook can track their e mail messages right against the customer record in Microsoft Dynamics CRM. The CRM solution has been beneficial for both the client and their dealers. It is easy to advertise and publish for the client. It is now easy to track the leads for the dealers. Finally, our CRM solution is one more way to help expand our client’s relationship with its customers.

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Microsoft Dynamics CRM Online to Drive Up-Sell Opportunities

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Business Challenge

Our client is one of the leading real estate firms in the DC area. The client was using the services of an online e-mail marketing vendor which had the client’s customer history and order data. With New anti-spamming restrictions and an unstable system, the vendor was not able to support the client’s needs and resulted in costly errors.
To overcome this problem, the client brought the data in-house. The database began exhibiting errors and progressively degraded and finally an unrecoverable crash that resulted in customer data loss. The client wanted to have a new solution which can overcome all the previous shortfalls.

JIVA’s Solution

Since the client wanted a flexible solution where it is easy to configure by non-technical people and have a friendly user interface and provide the users an access to CRM even at home, we suggested Microsoft Dynamics CRM.
Earlier the company used to send direct mail to 40,000 prospects. After deploying the Microsoft Dynamics CRM, Managers now use the marketing module to remove the unnecessary 30,000 low-potential contacts and save the company thousands of dollars in direct mail costs.
In the past, employees in the loan department were not aware of activity of the customer in the other departments. The new solution allows marketers to analyze activities of the customer and use that information to optimize cross-sell opportunities.

Business Result

Since the solution we offered to the client was Microsoft Dynamics CRM on a hosted server, the company’s vital customer data is more secure. Earlier when the salesperson left the company they took their client data with them. Microsoft Dynamics CRM Online ensures that hard-won customer data stays with the company and is accessible when employees leave, go on vacation, or are out sick. That way centralized customer data repository safeguards corporate assets.

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SharePoint: Connect People with information and expertise

Posted April 8, 2010, under SharePoint
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JIVA InfoTech is a leading SharePoint full-life cycle service provider. Our depth and breadth focus on the entirety of SharePoint provides our clients with an unprecedented level of service.

Over the past few years, our consultants have completed numerous implementations and development projects for a wide variety of public and private organizations. The most important aspect of these deployments is that they are functional, accessible, and fully utilized by our clients. By taking advantage of our knowledge assets and leveraging our human capital, our clients are able to save valuable time in design and deployment while reducing operational expenditures. This allows them to quickly realize the solution’s efficiencies and focus on their core business – all of which creates real ROI.

Our Advantage

Like most solution providers, JIVA InfoTech is capable of helping an organization with their deployment. Unlike most of our competitors, we can help improve your SharePoint experience at any point in its life cycle. Whether you are considering SharePoint, have already started a deployment, are looking to expand upon your existing SharePoint solutions, or have a deployment that is in trouble, we have individuals who can help.

JIVA InfoTech also provides project-based quotes and SharePoint implementations, customizations, etc. By utilizing our extensive experience with various organizations and projects, JIVA is able to assume the risk of providing a project quote rather than running the clock like many of our competitors.

Our diversified staff means, JIVA can provide solution to many different industries. JIVA can build a team capable of providing focused solutions to organizations in; Financial Services, Pharmaceutical/Biotechnology, Healthcare, Legal, Government, Telecommunication, Insurance, Creative Firms, as well as Non-Profit Organizations.

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Microsoft Set To Launch Windows Mobile 7

Posted February 15, 2010, under Technology
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The Mobile World Congress is expected to be the launching pad for Microsoft’s refreshed mobile platform.

Anticipated for months, Microsoft’s Windows Mobile 7 is expected to be unveiled by CEO Steve Ballmer at the Mobile World Congress February 15 – 18 in Barcelona. Ballmer has scheduled a Monday press conference at the show.

After allowing its earlier versions of Windows Mobile languish, Microsoft is in the position of smartphone darkhorse to Apple’s iPhone, Google’s Android phones, and Research In Motion’s BlackBerry devices. The software colossus will have to unveil something special to attract attention.

Predictions call for a consumer-oriented platform built on Microsoft’s Zune HD player, but with links to Microsoft’s traditionally strong enterprise products such as Office, Outlook ,and Exchange. Microsoft’s Xbox and Bing search engine are expected to figure into any Windows Mobile 7 announcement, as are free navigation features.

When will Windows Mobile 7 handsets see the light of day? There is no official word, but reports have surfaced that LG plans to introduce a Windows 7 handset in September.

While its market share has dropped precipitously in recent months, Microsoft’s smartphone platform still commands a respectable 18% of the market, according to research figures released by comScore. BlackBerry dominates the category with 41.6%, followed by 25.3% for the iPhone and 5.2% for Google’s Android phones. Android handsets are catapulting into the market and their shipments have jumped 100% in recent months. The iPhone, too, is growing rapidly.

Microsoft released its Windows Mobile 6.5 incremental update on phones in October, but the release didn’t generate much buzz. At least one observer believes the Windows Mobile platform needs a complete redesign.

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MyTweetSuite , an application to manage multiple Twitter profiles

Posted February 9, 2010, under Insights, Social media
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Twitter is a fast-evolving, surprisingly powerful new way to exchange ideas and information, and stay in touch with people, businesses, and organizations that you care about through Micro-blogging.

Twitter has disrupted the traditional marketing process and made way for the professional micro-bloggers. Bloggers use Twitter to give readers a peek behind the scenes of their business, provide quick notices about their plans and the posts they are working on, and answer direct questions put to them by the readers. To enable this process professional bloggers use multiple Twitter accounts.

As a Twitter marketer, our client was looking for an application that allows him to effectively manage multiple Twitter profiles, schedule tweets to go out at a later date and time, and measure his Twitter analytics. The client wanted web application which facilitate interactive information sharing, interoperability, user-centered design and collaboration on the World Wide Web; in short a Web 2.0 application.

We have developed a suite of applications for normal twitter users all the way to the power user/professional blogger. We are trying to keep the users on MyTweetSuite and have no reason to leave to use twitter or any external application.

Handling multiple Twitter accounts is much easier now. With features like Read, Write, Scheduled, Posted, Replies, Direct Messages, Searches, Feeds, Followers and Upload, the user can handle the Twitter accounts in an effective way.

MyTweetSuite application is developed in PHP. PHP is an Open Source server side scripting language which has become incredibly popular within the web development community. We used PHP because it has built-in features to handle heavily trafficked sites and to simplify common Web programming tasks. Client gained enhanced productivity of development teams and significantly reduced time-to-market of mission critical web application.

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Make use of E-power to Access Knowledge Anytime, Anywhere

Posted February 3, 2010, under Insights
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With escalating demand for resources in schools, there is a scope emerging for weak monitoring and interactivity. In context to content, curriculum, interaction and administration most of the schools are lagging behind as there is no proper IT system in place.

Understanding the education system of schools, JIVA InfoTech,Inc. announces its new e-learning service. They offer a Learning Management System that covers the flow of information, communication, training, knowledge management and performance management reducing the time lag in the availability of educational statistics and improve the quality by strengthening the monitoring system

This service helps Track student progress with an efficient system in place.The record of performance, progress and improvement are automatically tracked and stored in the system which enable the user to evaluate dynamically. This will give him the overall picture of his performance and command over the subject and also helps the student in building up the confidence

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Tailoring the Facet of the Apparel Sector

Posted February 2, 2010, under Insights
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Let technology meet fashion . . .
. . . To reach your prospects in the right assortment, at the right time and at the right place

Technology has opened the door for tailoring the facet of the Apparel sector. With increasing product proliferation and shorter product life cycles, Apparel industry incurs significant excess costs in the form of inventory carrying costs, stock out costs, and markdown costs.

Understanding the nature and importance of managing a complete cycle in apparel sector, we offer you a sophisticated E-commerce solution that lets you quickly & efficiently manage the flow of goods, information and finances, creating a major impact on both company costs and customer satisfaction.

JIVA InfoTech,Inc. provides an architecture that facilitates transparency for effective selling that helps you coordinate activities of suppliers, purchasing agents, marketers, channel members, and customers. These activities include forecasting, information systems, purchasing, production planning and point of sale, order processing, inventory, warehousing, accounting and transportation planning.

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